UK Carpentry & Construction Ltd
Privacy Policy
Last updated: 12/02/2026
This privacy notice explains what personal information we collect, how we use it, and your rights.
1) Who we are
UK Carpentry & Construction Ltd
15 Felmongers, Harlow, CM20 3DH
Company Registration Number: 13192448
Operating in and around London
Website: www.ukcarpentryandconstruction.co.uk
2) How to contact us about privacy
For privacy/data protection queries, contact us via our website contact form and mark your message:
“Data Protection – Private”
Or write to our registered address.
3) What personal information we collect
We may collect:
- your name, phone number, email address
- your address/site location (for quoting/works)
- details you send us about your project (messages, photos, documents)
- records of our communications (email/WhatsApp/calls)
- payment and invoicing information (where you become a customer)
If you work with us as a subcontractor/supplier, we may collect business contact details and payment/admin information.
4) How we use your information
We use personal information to:
- respond to enquiries and provide quotes
- plan and deliver works, including site access and scheduling
- manage variations, snags, completion and aftercare
- manage payments and keep financial records
- comply with legal obligations (tax, accounting, insurance, health & safety where applicable)
- prevent fraud and protect our business
5) Our lawful bases
We process personal data using one or more of:
- contract (to provide our services)
- legal obligation (tax/accounting/legal duties)
- legitimate interests (running our business safely and efficiently)
- consent (only where we specifically ask, e.g., some marketing)
6) Who we share your information with
We may share relevant information with:
- subcontractors/suppliers working on your project (only what they need)
- clients/main contractors where we work as part of a wider project
- professional advisers (e.g., accountant/insurer) when necessary
- IT providers that support our email/storage/accounts
- regulators/authorities where legally required
We do not sell your personal data.
7) How long we keep your information
We keep data only as long as needed. Typical retention:
- unsuccessful enquiries/quotes: up to 12 months
- job/contract/invoice records: typically 6 years
If we don’t have a fixed period, we use criteria like legal obligations and dispute prevention.
8) Your rights
You may have rights including:
- access to your data
- correction of inaccurate data
- deletion in certain situations
- restriction or objection in certain situations
- data portability in certain situations
- withdrawing consent (where consent is used)
You can also complain to the ICO.
9) How to make a request or complaint
Send your request via our website contact form marked “Data Protection – Private”, or by post to our registered address. We may need to verify your identity.
10) Security and data breaches
We take reasonable technical and organisational measures to protect personal data. If a personal data breach occurs, we will assess the risk and report to the ICO and affected individuals where legally required (including the 72-hour requirement where applicable).
11) Cookies (website)
Our website may use essential cookies for the site to function. If we use non-essential cookies (e.g., analytics), we will provide appropriate cookie information/controls on the website.